Question 1

What name brands do you use for your products ingredients?

Accepted Answer

For essential oils: -Young Living -Plant Therapy -Eden's Garden -Mountain Rose Herbs and -Now   For Carrier oils: -Organix -Now -Mountain Rose Herbs -Kirkland Organic Coconut Oil -Golden Drop Extra Virgin Olive Oil   Butters and Waxes: -Mountain Rose Herbs   Herbs: -Starwest Botanicals -Pronounce Skincare -Mountain Rose Herbs -Bulk Apothecary -Home grown in the garden and dried

Question 2

What mail carrier do you use and where do you ship?

Accepted Answer

I use the USPS (United States Postal Service). I use the calculated shipping method. This means all the products will get weighted at the end of your purchse and will be calculated to where the product is being shipped.   *I am currently only shipping in the domestic United States. Worldwide shipping coming soon!

Question 3

Why does my salve look liquidy?

Accepted Answer

I don't use any preservatives in my products.  Becuase of this, the beeswax or butters used will melt in high temperatures.    Don't fret!    Place in the fridge for 15 minutes and good as new!

Question 4

Can I return an item?

Accepted Answer

Unfortunately, due to the nature of the items, I do not accept returns or excnanges.  All products are made in small batches to ensure the best quality. There is a lot of planning and time spent to make sure you are satisfied. Already shipped items cannot be restocked. If your product came damanged, take a few pictures and e-mail it to me so I can submit a claim with the USPS. I will then issue you a credit for future use.

Question 5

Do you sell wholesale products?

Accepted Answer

I do not have wholesale pricing available as of right now on my website. If you would like to buy something in bulk, please feel free to reach out to me through e-mail at zotique.essentials@gmail.com and we will have a discussion about what it is you are looking for.

Question 6

Is there an expiration date on your products?

Accepted Answer

No there isn't. I use dried herbs in my infusions, so there is no water content going into the products. I know you'll love them and they won't last long anyway! But not to worry, they will last a very long time!

Question 7

Are your products vegan?

Accepted Answer

Not all products are vegan. All roller bottle blends (medicine cabinet sets, individual rollers, chakra rollers), cuticle oils, and beard oils are ALL vegan.   Lip loves and salves are NOT vegan. They contain organic beeswax. I am currently working on making vegan lip loves and salves for you all, so please stay tuned!

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