Shipping & Returns

SHIPPING POLICY

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.  If I am experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, I will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Damages

Zotique Essentials is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

I do not accept returns due to the nature of the items. Please contact me at zotique.essentials@gmail.com if you have any problem with your order.  

Zotique Essentials

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